Healthcare Strategic Consulting

HBSC is recognized as a thought leader in helping Payers, Providers and Federal and State Government organizations create innovative solutions to meet today's growing health care challenges. By creating winning strategies and deploying proven best practices, we help organizations improve patient care quality while reducing the cost of health care. Our multi-disciplinary teams have significant experience in helping health care organizations improve profitably and efficiency. Our team's staff includes industry leaders with extensive experience in both the business and clinical aspects of health care. Our innovative and proven practices help our clients achieve their Quality, Cost, Access and Delivery objectives. We advise both Fortune 1000 health care companies and Government organizations in areas such as Cost of Health Care, Health Care IT, Program Management, Business Process Improvement and Change Management. Our multi-disciplinary approach ensures that short-term efficiency and cost cutting objectives can be achieved without compromising long-term strategic goals.

Health Care Service Offerings

Drawing upon a wealth of experience in IT, Business Strategy, Operations and Organizational Design, we help our clients create economically and clinically viable strategies.  Our team’s Health Care Consulting offerings consist of Assessment, Advisory and Project Assurance services.  We help HMOs, health insurers, providers, health care IT firms and government organizations develop strategies to improve overall performance. Our Health Care practice focuses on helping clients evaluate and advance their business strategy, evaluate policies and technologies and transition to a more efficient and effective operating model:

• Health Care IT Practice – With increased focus on electronic personal health records and deployment of other health care system innovations, we assist clients in evaluating new technologies that leverage the new infrastructure.  Our consultants help clients facilitate new interactions between patients, physicians and payers to transform the way health care is managed and delivered.  This in turn improves health care outcomes, reduces administrative overhead and inefficiencies, increase access and improves quality of care.

• Government Health Care Practice - With the cost of entitlement programs such as Medicare and Medicaid skyrocketing, significant opportunities exist to improve quality, access and affordability of public health care.  Through the use of best practices, innovative technologies, well thought out policies, and predictive analytics, we help government agencies improve outcomes and access while reducing cost.

• Providers, Payers and HMO Practice - As health care becomes more competitive and consumer focused, survival depends on reducing the cost of health care and designing and quickly delivering improved products to the marketplace. Our focus is on helping clients strike a balance between quality patient care and cost effectiveness by improving business processes, IT infrastructures and analytics.

Each of our health care service offerings help clients understand and articulate opportunities, make intelligent policy and investment decisions and operate more efficiently.  We work collaboratively with our clients to assess opportunities and risks, develop business cases, gain consensus and executive mission critical initiatives. Example engagements include:

• Cost of Health Care Assessment – Our team conducted an Operational Assessment for a major health insurance company to reduce the cost of health care.  We created, collected and evaluated key metrics around chronic disease management, wellness and elderly care, recommended cost reduction strategies and executed a cost reduction program. Each of the COHC program initiatives delivered substantial economic value.

• Health Care Quality and Efficiency Advisory – For a large HMO, we rationalized their current service offerings to better target specific customer segments.  Collected and analyzed data to determine important product attributes.  Provided advisory services focused on preventive, chronic and acute care, care coordination, processes, reimbursement and administration.

• Health Care IT Assurance – Conducted a strategic assessment of a Payer’s Enterprise Architecture.  We worked collaboratively with senior executives to establish strategic objectives and leverage the power of Service-Oriented Architecture to enable interoperability of disparate health care products and solutions.

The next wave of Healthcare innovation is starting now - A revolution towards operational efficiency, improved outcomes, increased healthcare access, new products all being facilitated by a next generation IT infrastructure.  Organizations who lead this revolution have the opportunity to achieve significant advantage and deliver on the requirements and goals of their external and internal stakeholders.  If you are thinking about beginning or extending a new Health Care initiatives at your organization, the HBSC Health Care Consulting practice can help.  For more information please contact HBSC at 415-508-1541 or send an email to Healthcare@hbsconsult.com.