Client:
Leading High Technology Software Company
The Challenge:
IT department historically had a mixed track record of delivering value to the business. Projects chronically came in late, had poor quality, poor on-time / on-budget delivery and were viewed by the business as 60% solutions. Organization also had a large number of projects that were not aligned with business objectives.
The Solution:
The HBSC engagement team used its business and technical expertise to analyze and develop optimized PDLC and PMO processes and systems. Lead multi-disciplinary project teams to do the following:
- Created customized PDLC to fit current business and SOX compliance requirements
- Helped educate organization on new PDLC processes and requirements
- Assisted project teams in producing high-quality templates, artifacts and deliverables
- Deployed best practices from RUP, PMBOK, COBIT as well as ITIL
- Managed full project lifecycle (Initiation, Execution, Transition and Closing)
- Conducted skills transfer and formal training sessions with internal staff
- Established a Program Management Office
- Re-engineered inefficient business processes and increased fiscal control
- Managed PDLC roll-out and organizational changes through PMO
The Benefits:
– Improved business / IT alignment
– Defined key Metrics, Artifacts, Processes and Skills for each methodology phase
– Improved organizational scalability and management control
– Reconciled Application Portfolio and decreased number of active projects by 20%