IT Governance


Leading High Technology Software Company

The Challenge:

IT department historically had a mixed track record of delivering value to the business. Projects chronically came in late, had poor quality, poor on-time / on-budget delivery and were viewed by the business as 60% solutions. Organization also had a large number of projects that were not aligned with business objectives.

The Solution:

The HBSC engagement team used its business and technical expertise to analyze and develop optimized PDLC and PMO processes and systems. Lead multi-disciplinary project teams to do the following:

  1. Created customized PDLC to fit current business and SOX compliance requirements
  2. Helped educate organization on new PDLC processes and requirements
  3. Assisted project teams in producing high-quality templates, artifacts and deliverables
  4. Deployed best practices from RUP, PMBOK, COBIT as well as ITIL
  5. Managed full project lifecycle (Initiation, Execution, Transition and Closing)
  6. Conducted skills transfer and formal training sessions with internal staff
  7. Established a Program Management Office
  8. Re-engineered inefficient business processes and increased fiscal control
  9. Managed PDLC roll-out and organizational changes through PMO

The Benefits:

– Improved business / IT alignment
– Defined key Metrics, Artifacts, Processes and Skills for each methodology phase
– Improved organizational scalability and management control
– Reconciled Application Portfolio and decreased number of active projects by 20%


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