UKG HCM and Payroll Implementation

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Client

Global Software HiTech Company

The Challenge

A global Software HiTech company faced significant inefficiencies in its Human Capital Management (HCM) processes. Legacy HR, payroll, and benefits systems were fragmented, leading to inconsistent employee experiences and compliance risks. Manual processes slowed down payroll processing, benefits administration, and talent acquisition, impacting employee satisfaction and retention. The company needed a comprehensive HCM transformation to streamline HR functions, enhance employee engagement, and improve workforce analytics.

The Solution

The company partnered with our Digital Transformation Consulting team to implement an end-to-end HCM transformation strategy:

1. Cloud-Based HCM Platform Implementation
  • Migrated HR, payroll, and benefits systems to a unified cloud-based HCM platform, improving accessibility and scalability.
  • Implemented self-service portals for employees to manage payroll, benefits, and personal information seamlessly.
2. AI-Driven Talent Management & Workforce Analytics
  • Deployed AI-powered recruitment tools to automate resume screening and candidate matching, reducing hiring cycle times.
  • Leveraged predictive analytics to forecast workforce needs and improve succession planning.
3. Payroll & Benefits Automation
  • Automated payroll processing and tax calculations to ensure accuracy and compliance with global regulations.
  • Integrated AI-driven benefits enrollment and management, providing personalized benefits recommendations to employees.
4. Employee Experience Enhancement
  • Introduced AI-driven virtual HR assistants to handle employee queries related to payroll, benefits, and leave management
  • Designed mobile-friendly HR applications for seamless employee engagement and real-time access to HR services.

The Benefits

The HCM transformation resulted in significant improvements for both employees and the company:

  • Improved Payroll Accuracy & Timeliness: Automated payroll processing reduced errors and ensured on-time salary payments.
  • Enhanced Benefits Accessibility: Self-service portals allowed employees to manage their benefits efficiently.
  • Seamless HR Support: AI-driven virtual assistants provided instant responses to HR-related queries.
  • Better Career Growth Opportunities: AI-driven talent management tools helped employees identify career paths and skill development programs.

Company Benefits

  • Increased HR Efficiency: Automation reduced administrative workload, allowing HR teams to focus on strategic initiatives.
  • Data-Driven Decision Making: Workforce analytics provided insights for better talent planning and organizational development.
  • Regulatory Compliance Assurance: Automated compliance tracking ensured adherence to global labor laws and tax regulations.
  • Higher Employee Satisfaction & Retention: Enhanced employee experience led to improved engagement and lower attrition rates

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