Digital Transformation

Our experts collaborate with clients to create tailored digital transformation roadmaps. We assess the organization’s current digital maturity, identify opportunities for growth, and craft a comprehensive strategy that integrates technology, processes, and talent. By leveraging data-driven insights and industry benchmarks, we enable clients to optimize operations, enhance customer experiences, and unlock new revenue streams.

Winning in the Digital Economy

At HBSC Strategic Services, we believe in engaging our clients on a deeper level through hands-on, project-based work, anchored by the insights and advice of our esteemed Research and Advisory organization. Our approach is designed to help you optimize IT performance by guiding you toward strategic decisions that align perfectly with your business goals.

Custom Engagements for Optimal IT Performance

We specialize in creating tailored engagements that address your unique challenges and opportunities. By collaborating closely with your team, we ensure that every strategy we recommend is practical, actionable, and aligned with your strategic priorities.

Our service offerings are as diverse as the challenges facing modern businesses. From crafting robust digital strategies to implementing cutting-edge technology solutions, we cover it all. Here’s a glimpse of what we bring to the table:

Strategy and Transformation Solutions

Our seasoned consultants are adept at devising strategies that drive growth and foster innovation. Whether you need assistance with digital strategy, technology strategy, business velocity, or organizational change management, we have the expertise to help you thrive in today’s digital landscape.

Data and Intelligence Solutions:

In the era of big data and AI, harnessing the power of data has never been more critical. We offer a suite of data and intelligence solutions, including analytics, artificial intelligence and machine learning, big data, business intelligence, and custom product portfolios, to help you unlock actionable insights and drive informed decision-making.

Platform and Technology Solutions

From blockchain to cloud computing, we specialize in implementing cutting-edge platform and technology solutions that empower your business to succeed. Whether you need assistance with corporate performance management, customer relationship management, custom application development, or intelligent automation, our team has the skills and expertise to turn your vision into reality.

At HBSC Strategic Services, we’re more than just consultants – we’re your trusted advisors, committed to helping you navigate the complexities of the digital landscape with confidence and clarity. Partner with us today and embark on a journey of digital transformation that propels your business to new heights of success.

Digital Assessment

At HBSC, we drive business adoption of digital technologies such as cloud computing, artificial intelligence, and automation. As business becomes increasingly globalized, volatile, and competitive, disruptive technologies and new business models fuel hyper-growth. In this environment, incumbents become displaced at an accelerated pace, and corporate leaders require a Trusted Advisor to ensure long-term success. At HBSC, we provide digital and organizational consulting services that focus on transforming the customer experience, innovating business models, and accelerating digital efficiency.

Critical questions every executive needs to answer:

  • What areas of the business would most benefit from Digital Transformation?
  • How quickly should the organization adopt AI, Cloud, and RPA technologies?
  • How will business executives gauge the success of the overall transformation?

Digital Transformation Assessments are the cornerstone of our consulting practice. We approach every engagement with a comprehensive analysis of market dynamics, value chain analysis, and an assessment of disruptive technology opportunities. If your firm is looking for a technology-driven competitive edge, we can provide perspectives to help your organization transform.

Using digital levers, we generate high value opportunities:

  • Transform Processes via Cloud and AI Strategy
  • Transform through Spending Optimization
  • Merge Back, Middle and Front Offices
  • Create Customer-centric BI and AI Insights
  • Future-Proof IT Architecture
  • Transform Decision Making via AI

Exponential data growth, when manage properly, drives business transformation.

Service Offerings

Our experts collaborate with clients to create tailored digital transformation roadmaps. We assess the organization’s current digital maturity, identify opportunities for growth, and craft a comprehensive strategy that integrates technology, processes, and talent. By leveraging data-driven insights and industry benchmarks, we enable clients to optimize operations, enhance customer experiences, and unlock new revenue streams.

An organization’s future success hinges on embracing AI transformation. The journey begins by demystifying the complexities of Machine Learning and AI algorithms, translating them into actionable insights, and crafting a bold AI vision tailored to the organization’s unique needs. With this foundation, we architect a scalable AI operating model and launch pilot initiatives that showcase the transformative power of AI in real-world applications. But our work doesn’t stop there. True transformation requires cultivating a thriving AI culture—one that empowers teams, fosters innovation, and continually expands the organization’s AI capabilities. Every step of this process emphasizes aligning stakeholders around a shared vision, strategically planning data requirements, and embedding ethical principles into every decision.

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This is the third item’s accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It’s also worth noting that just about any HTML can go within the though the transition does limit overflow.

Enterprise Architecture

Trying to compete in 2024 without an Al Strategy

Your Company

The Competition

Quote to Cash Services

We help organizations build and optimize their Sales and Revenue Management practices through our Quote to Cash Services practice. We focus on all elements of Deal Management, including deal creation, contracting, review, booking, and fulfillment as well as integration to your ERP system.

Mergers and Acquisitions

We support clients going through Mergers and Acquisitions that require Transaction Support Services. Companies frequently use our Acquisition and Integration Advisory Services to assess and execute high-value growth strategies.

Procurement Strategy

We help businesses rapidly scale and optimize their Procure-to-Pay processes, policies, and system capabilities. Optimizations include procurement intake, contract management, purchase orders, and optimizing spend.

Contract Lifecycle Management

We help clients transform their Contract Lifecycle process to become more compliant and revenue efficient. The most visible and critical CMS functionality includes: Ability to automate relationship creation and management, Enhanced operational and financial improvement, and Overall reduced financial and compliance risk.

Change Management

Leading large-scale strategic initiative involves overcoming organizational change barriers. Only by understanding a company’s people, culture, processes, systems, and organizational structures can lasting improvements be implemented. Our time-tested methodologies and leadership practices assess change readiness, achieve alignment, and drive transformational execution.

HRIS and Payroll Implementation Services

We specialize in delivering seamless HRIS and payroll implementation services that align technology with organizational goals. From system selection to configuration and integration, we ensure every solution optimizes workforce management, streamlines payroll processes, and enhances data accuracy. With a focus on change management and user adoption, our approach empowers organizations to unlock the full potential of their HR technology investments.

AI / Predictive Analytics

The ability to predict the future is power. We help organizations achieve competitive advantage through numerous predictive analytics techniques.

  • Linear & Logistic Regression
  • Decision Trees
  • Cluster Analysis
  • Neural Networks (traditional)
  • Deep Learning (deep neural networks)
  • Ensemble Models
  • Genetic Algorithms
  • Natural Language Processing or Text Analytics
  • Uplift Modeling
  • Monte Carlo methods

While most organizations have a strong appetite for data, most are hobbled by siloed systems. The lack of data aggregation hinders customer and employee analysis and insights.

Case Studies
What We Do

Digital Transformation

Client

Leading Financial Services company with global presence

The Challenge

Over many years, the Client’s business technology architecture grew organically and became highly fragmented across departmental lines. Business processes were inconsistent, inefficient and inaccurate causing both employee dissatisfaction and financial reporting errors.

The Solution

The HBSC Consulting Team used its extensive Enterprise Architecture, Business Process Re-engineering and Domain Knowledge to quickly assess and transform the Clients business technology environment:

The HR, Finance, Sales, Fulfillment, and Legal processes and systems architecture were assessed through interviews with key stakeholders, including senior executives and front-line workers. Q2C business processes were modeled to identify primary, secondary, and tertiary pain points, with detailed business requirements documented for the future state architecture. Best-of-breed SaaS software solutions were researched and reviewed, and a gap analysis was performed to rationalize requirements against multiple vendor software packages. Optimal cloud-computing solutions and integration technologies were selected, followed by the development of recommendations and an execution plan encompassing process, organization, people, and systems. Executive buy-in was secured for the detailed road map, and a Program Management Office was established to oversee the execution. The new Q2C process was rolled out across Sales Operations, Deal Desk, Order Management, Revenue Recognition, and Fulfillment.

Benefits

Working collaboratively with our Client, the HBSC Consulting Team transformed the existing business processes, technologies and organizational structure into a highly efficient and streamlined operation. Benefits included:

  • Financial Accuracy: Achieved through tightly controlled processes and improved transaction systems.
  • Less Manual Processing: Integrated system architecture streamlined Sales Operations, Finance, HR and Legal.
  • Improved Efficiency: Inter-departmental confusion and conflict was greatly reduced.
  • Established Continuous Measurement and Improvement: KPIs were measured and a blueprint that clearly defined a 3-5 year plan was established.
  • Scalability: Deal throughput was greatly expanded without adding new resources.
What We Do

We are Trusted Advisers to Fortune 1000 companies on strategic, operational, organizational, and technological issues. Our goal is to help Organizations of all varieties set new strategic directions, reallocate resources and effectively execute their corporate strategies.

Process Optimization

We help organizations transform their business processes by fundamentally changing how they operate. Through our process of operational pain-point identification, our Clients are empowered to better prioritize improvement opportunities. These improvements often span customer satisfaction, product development processes, cost cutting initiatives and government compliance. Utilizing our best practice approaches (UML and Mental Modeling) and our structured Business Process Re-engineering (BPR) methodologies, we help clients address today’s most challenging scalability requirements. Our seasoned consultants are recognized as thought leaders, technology innovators and business catalysts.

Industry Dynamics

Today’s business climate is highly dynamic. We help companies stay focused on existing strategies while simultaneously identifying emerging market opportunities. We look for new strategic opportunities at the convergence of industries where technologies and business models cross-over. We help organizations prioritize and select their most valuable opportunities and understand how to best leverage their existing competencies and competitive advantages.

Growth through Investment

It is important for Organizations to have a scientific discipline regarding the selection of new market opportunities. Most Organizations invest significant quantities of time allocating resources to their existing portfolio of projects without exploring new strategic options. We recommend a balanced growth strategy where investment opportunities are analyzed from existing businesses, acquisitions or Blue Ocean opportunities. It is also the case that businesses may have to consider exiting unprofitable business units or the execution of a turnaround management project. At HBSC, our consultants help Organizations plan their future by optimizing their corporate strategic portfolio.

HBSC Consultants have the rare ability to help paint a large strategic vision and then lead the charge to execute on a very granular level. They are our Trusted Advisors and we rely on them for some of our most challenging problems.

SVP Product Development – High Tech Client

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